Ministry of Interior App - UAE
The app is designed to serve all potential beneficiaries (individuals & companies) of the Ministry of Interior in UAE. It gives them the power to do all smart governmental tasks and inquiries, replacing the need to use other physical facilities (service centers, police departments, etc.) with digital channels (call centers, website, kiosks, etc.). The application provides services that are offered by the main four sectors of the Ministry which are: Traffic & Licensing, Civil Defense, Police Headquarters, Naturalization, and Residency.
On-Boarding screens
Due to a large number of services offered through the application, Customers need to go through an effective onboarding experience to assist them a tour around the application and enjoy the offered services smoothly!
Application Services
All the latest news, updates and information needed about the Ministry of Interior is presented to the customer on a daily basis.
The application shows all the Service Centers locations in the UAE with the nearest location to the customer.
Personalized Experience
Being securely connected to customer information at MOI, the app gives customers the power to retrieve and update their profile information in order to make informed decisions in the future, like analyzing spending on visas, fines, penalties and fees how that varies at different times of the year/seasons/months/days. The application is designed to present the right information at the right time.
Make New Appointment & Tracking requests
Some services may require a field visit to your company or personal interaction with an agent. Now it can be scheduled easily and effectively through the app.
ChatBot
The intelligent smart chatbot gives customers the ability to chat with a smart bot before they are smoothly transferred to real agents - if requests were more complicated and require comprehensive follow up from expert call center agents.
Company login
Not only individuals but also company representatives seeking services directed to corporates can also enjoy the services app as well.
Media center
The app is designed to be a multimedia-rich destination for all news and media updates about the MOI. Customers should not worry if they miss an announcement and an important update on social media as a complete digest is always there with effective indexing and easy to navigate through.
Apple Watch
As apple watch is the most spread smartwatch in the world, MOI offers it
